Frequently Asked Questions
Everything you need to know about your Elevation Church Store experience.
When will my order ship?
Standard orders are typically processed and shipped within 3-5 business days. You will receive a confirmation email with tracking information once your package is on its way.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of purchase. Please note that digital resources and clearance items are final sale.
How do I care for my apparel items?
To preserve the quality of the print and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hanging to dry.
Can I change or cancel my order after it's placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like Apple Pay, Google Pay, and PayPal.